88cb Privacy Policy

88cb ("we", "us", "our") is committed to protecting the privacy and personal data of all users of the 88cb platform ("Platform"). This Privacy Policy describes the types of personal information we collect, how we use it, with whom we share it, and the measures we take to keep it secure. This policy applies to all users who access the Platform, whether via web browser or mobile device, from Bangladesh or elsewhere.

By registering an account or using any part of the 88cb Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, processing, and storage of your personal data as described herein. If you do not agree with this policy, you should not use the Platform. We encourage you to review this policy periodically, as it may be updated from time to time to reflect changes in our practices or applicable law.

We collect personal data that you provide to us directly, as well as data generated automatically through your use of the Platform. The categories of personal data we may collect include the following:

• Identity data: full legal name, date of birth, gender, and government-issued identity document details collected during registration and KYC verification.
• Contact data: mobile phone number, email address, and residential address in Bangladesh (city and district level).
• Financial data: deposit and withdrawal history, transaction amounts in BDT, payment method identifiers (e.g. bKash wallet number, Nagad number), and account balance information.
• Technical data: IP address, browser type and version, device type, operating system, screen resolution, session duration, pages visited, and referral source.
• Gameplay data: betting history, game session logs, win and loss records, bonus usage, and responsible gaming tool interactions (e.g. deposit limit settings, self-exclusion requests).

We collect only the personal data that is necessary for the specific purpose for which it is collected. We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data, except where strictly required for identity verification under applicable KYC regulations.

88cb uses the personal data we collect for the following purposes. We will only process your data where we have a lawful basis for doing so:

• Account management: to create, verify, and maintain your 88cb account, process your registration, and authenticate you when you log in.
• Service delivery: to process deposits and withdrawals in BDT via bKash, Nagad, Rocket, and other supported payment channels; to settle bets; and to credit bonuses to your account.
• Compliance and fraud prevention: to conduct KYC and anti-money-laundering checks, verify your age and identity, detect and prevent fraudulent activity, and comply with applicable legal and regulatory obligations.
• Customer support: to respond to your queries, resolve disputes, process complaints, and communicate important account-related information such as security alerts and policy updates.
• Platform improvement: to analyse usage patterns, test new features, monitor performance, and improve the overall quality of the 88cb Platform for Bangladesh users.
• Responsible gaming: to monitor gambling behaviour, identify players who may be showing signs of problem gambling, and apply responsible gaming tools such as deposit limits, session limits, or self-exclusion measures in accordance with your preferences or regulatory requirements.

We process your personal data only where one or more of the following lawful bases applies:

• Contractual necessity: processing is required to perform the contract between you and 88cb — for example, creating your account, processing deposits and withdrawals, and settling bets.
• Legal obligation: processing is necessary for 88cb to comply with its legal obligations, including KYC requirements, anti-money-laundering obligations, and responsible gaming regulations.
• Legitimate interests: processing is necessary for the legitimate interests of 88cb, such as fraud prevention, platform security, and service improvement — provided those interests are not overridden by your rights and freedoms.
• Consent: where you have given us your explicit consent to process your data for a specific purpose, such as receiving promotional communications. You may withdraw your consent at any time by contacting support.

The categories of third parties with whom we may share your personal data are as follows:

• Payment processors: bKash, Nagad, Rocket, Upay, and partnered banks (Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank) for the purpose of processing your deposits and withdrawals in BDT.
• Identity verification and KYC providers: third-party services that assist us in verifying the identity and age of our players, as required by responsible gaming and anti-fraud obligations.
• Technology and infrastructure providers: cloud hosting, content delivery, and cybersecurity service providers that support the operation and security of the Platform, subject to strict data processing agreements.
• Regulatory and law enforcement authorities: where we are required by law, court order, or regulatory instruction to disclose your personal data to a competent authority, we will do so. We will notify you where legally permissible.

We require all third parties to respect the security of your personal data and to treat it in accordance with applicable data protection principles. We do not permit our third-party service providers to use your personal data for their own purposes, and we only permit them to process your personal data for specified purposes in accordance with our instructions.

All payment transactions on the 88cb Platform are processed in Bangladeshi Taka (BDT). We do not store your full payment credentials — for example, we do not store complete bKash PINs, Nagad PINs, or full bank account numbers on our servers. Payment identifiers such as registered mobile numbers associated with bKash or Nagad accounts are stored only to the extent necessary to process transactions and comply with anti-money-laundering requirements.

Financial transaction records are retained for a minimum of five years from the date of the transaction to comply with applicable financial regulation and anti-money-laundering law. This retention period may be extended where required by a specific legal hold or regulatory investigation.

88cb uses cookies and similar tracking technologies to improve your experience on the Platform. Cookies are small text files stored on your device that allow us to recognise you on return visits and personalise your experience. We use three categories of cookies:

• Essential cookies: strictly necessary for the Platform to function. These enable core features such as account login, session management, and secure payment flows. They cannot be disabled without breaking Platform functionality.
• Analytical cookies: used to collect anonymous data about how users navigate and interact with the Platform. This helps us identify which pages perform well, which features are used most, and where improvements are needed. No personally identifiable information is shared with analytics providers.
• Preference cookies: used to remember your Platform preferences such as language selection and display settings, so you do not have to reconfigure them on each visit.

You can manage or delete cookies through your browser settings at any time. Please note that disabling essential cookies will impair your ability to use the Platform. We do not use advertising or retargeting cookies.

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any applicable legal, accounting, or reporting requirements. The specific retention periods depend on the type of data and the purpose for which it is used.

Account data is generally retained for the duration of your account's active status plus a minimum of five years following account closure to comply with financial record-keeping obligations. If you request deletion of your account, we will erase or anonymise your personal data within a reasonable timeframe, except where retention is required by law.

88cb implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include industry-standard SSL/TLS encryption for all data transmitted between your device and our servers, firewalls and intrusion detection systems, strict role-based access controls limiting data access to authorised personnel only, regular security audits and vulnerability assessments, and encrypted storage of sensitive account credentials.

Whilst we take all reasonable steps to secure your data, no system is completely immune to risk. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay in accordance with applicable data protection law. You can help protect your account by choosing a strong, unique password and not sharing your login credentials with anyone.

As a user of the 88cb Platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at the email address listed in the footer of this page:

• Right of access: you have the right to request a copy of the personal data we hold about you, along with information about how we process it.
• Right of rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it.
• Right to erasure: in certain circumstances, you have the right to request that we delete the personal data we hold about you. This right is subject to exceptions where retention is required by law, such as financial record-keeping obligations.
• Right to restrict processing: you have the right to request that we restrict the processing of your personal data in certain circumstances, for example whilst we are verifying the accuracy of data you have disputed.
• Right to object: you have the right to object to the processing of your personal data where we rely on legitimate interests as our legal basis, including for direct marketing purposes. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.

We aim to respond to all data rights requests within 30 days of receipt. If your request is complex or we receive a high volume of requests, we may extend this period by a further 30 days and will notify you accordingly. There is no charge for exercising your data rights in standard circumstances.

The 88cb Platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that we have inadvertently collected personal data from a person under 21 years of age, we will take immediate steps to delete that data from our records. If you are a parent or guardian and believe your child has provided personal data to 88cb, please contact us immediately at the email address shown in the footer.

We may update this Privacy Policy from time to time to reflect changes in our data practices, new Platform features, or updates to applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page and, where practicable, notify registered users via email or an in-Platform notification prior to the change taking effect.

Your continued use of the 88cb Platform following any update to this Privacy Policy constitutes your acceptance of the revised policy. We encourage you to review this page periodically so that you are always informed about how we handle your personal data.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how 88cb handles your personal data, please contact our support team. We take all privacy queries seriously and will respond within the timeframes set out above.

You may reach us by email at: [email protected]. Please include your registered account username or mobile number in your correspondence so we can locate your account quickly and respond to your query efficiently.